Ensuring your success,
every step of the way
You will always have exceptional service when you are a Foundant client, and for those times when you need a little more help and support, we offer a breadth of professional services.
Onsite Training
Onsite training
Receive tailored, in-person training from our experts right where you work.
Ideal for:
- New team members that missed the implementation training
- New features and functionality training to ensure your organization is optimizing the software
- Specific software training based on the needs of your organization related to unique workflows or complex processes
Cost: $2,500 per Foundant team member per 8-hour day +
Travel Expenses (max of 12 clients per trainer)
Regional Training
Regional training
We host multiple Regional Training Events each year offering software training and peer networking.
What’s included:
- 2 Full days of product training
- Hands on training during working sessions
- Peer networking and best practices
Cost: varies by location
Learn more and register for Regional Trainings!
Expert Assist Hours
Expert Assist hours
Save time and money by letting our software experts to the work for you.
How you use them:
- Site assessment
- Data optimization
- Standard report creation
- New feature setup and training
- Data visualization
Cost: $185/hour
*Discount available if purchased at time of renewal
“After taking the time to listen and understand our struggle, our Foundant expert clearly and succinctly explained the situation and the solutions she would implement. These included moving agency funds to the systems contra fund, cleaning up some of the old QuickBooks data and our fund segments. I highly recommend Foundant Expert Assist hours!“
Leeann Wright, Community Foundation of Pulaski County
Services to scale
All Products
New Administrator Training
We offer training designed to help new team members quickly get up to speed in the software, so your organization can keep moving forward.
What’s included:
- Kick off Call- one 30 minute virtual meeting to review goals, set a training timeline and Foundant resources
- Introduction and review of Learning resources including Foundant Courses and Support Hub articles
- Two in-system trainings with a Success team member (session length varies by product)
Cost varies by product:
GLM or SLM – $500
CSuite Full Administrator – $2,500
CSuite Accounting – $2,000
CSuite Strategic Advancement – $1,000
GLM/SLM only
Interim Grant or Scholarship Manager
Our experts will step in as temporary administrators to keep Grant Lifecycle Manager or Scholarship Lifecycle Manager processes running smoothly until you find a long-term solution.
What’s included:
- Expert GLM/SLM support
- Application and evaluation maintenance
- Reporting support based on your organization’s needs
Cost: $250/hour
CommunitySuite only
Fractional Accounting Services
When your team needs reinforcements, we offer experienced accounting professionals who can step in to support or fully manage your CommunitySuite financial processes on an ongoing or temporary basis.
What’s included:
- Expert financial accounting support
- Month-end and reconciliations
- Day to day accounting work
- Fractional model lets you scale services based on your needs
Cost: $250/hour
All Products
Site and Workflow Optimization
We will analyze your existing workflows, identify improvement areas, and help to create a more efficient, streamlined system that helps move you, your team, and your community forward.
What’s included:
- Process Review and Redesign
- Expert-led Workflow Design based on best practices
- Hands on support in implementing changes to ensure a smooth transition
Cost: $250/hour
ALL PRODUCTS
Scoped Consulting Services
Not every challenge fits into a set package. Foundant’s Scoped Consulting Services allow for customized, expert-led solutions to address unique projects and strategic initiatives.
Engagement Steps:
- Discovery and scoping call
- Proposal and estimate including timeline, deliverables and pricing
- Execution and delivery
- Review and knowledge transfer by providing documentation and final recommendations
Cost: $250/hour
“The Foundant trainers that led our New Administrator Training are true subject matter experts. They clearly explained the structure, function and benefits of SLM to new users. We were well supported throughout the training and well equipped to successfully use the software.”
Shawntae Burton, Community Foundation of the Mahoning Valley
Ready to get started?
We’re ready to help! Simply submit this form and we’ll reach out with pricing and next steps!