This depends on how you define “maintaining” the software. Foundant GLM clients maintain the control of creating, modifying and launching revised or new grant programs. While we are always here to help, 90% of our customers act as their own system administrators. Keep in mind, most of our clients have little to no technical training but are still able to maintain their grant programs over time.
However, if you’re wondering who will maintain the server environment, ensure consistent and complete backups of the data, manage the security, and monitor the system’s availability, then that is our responsibility. We hire and retain experts in managing data centers so you never have to worry about the reliability, safety of, or access to your data. Because our hosting environment is shared by hundreds of clients, we have access to experts even the largest foundations are not able to retain or afford.